A guided kit for B2B sales teams

Build the sales playbook your business should already have

Every business has a sales process. Most have never written it down properly.

Instead, it is scattered across CRM stages, old emails, proposal templates, experienced staff and years of “this is how we normally do it.”

This guided kit helps you bring it all together into one practical sales playbook your team can agree on, follow and improve.

Get the Kit — $49

Downloadable kit. Work through it at your own pace.

The reality behind the CRM

Your sales process already exists

The problem is that everyone may be following a slightly different version.

One person sends pricing immediately. Another waits until after discovery.
One salesperson follows up three times. Another keeps chasing indefinitely.

Your best team member knows when to push, when to slow down and when an opportunity is not worth pursuing, but much of that judgement has never been documented.

That makes it difficult to:

Before you improve your sales process, you need to see how it actually works.

Turn the process in your team’s heads into one working playbook

The kit guides you through your complete sales journey, from prospecting through to discovery, proposal, signed agreement and customer handover.

You will document what happens at each stage, what moves an opportunity forward and how your team handles the situations that do not follow the perfect path.

By the end, you will have one agreed sales playbook covering:

01The complete sales journey
02Ownership and handoffs
03Entry and exit criteria
04Sales activities and collateral
05Common objections
06Business rules
07Gaps and bottlenecks

You are not starting from a blank template

The guided process

The kit gives you a guided process for examining the way your business currently sells. Each section includes clear instructions, practical worksheets and worked examples where useful.

  1. 01Your sales journey
  2. 02The purpose of each stage
  3. 03Entry and exit criteria
  4. 04Activities and responsibilities
  5. 05Handoffs between people
  6. 06Sales collateral
  7. 07Common objections and responses
  8. 08Repeatable activities
  9. 09Business rules and exceptions
  10. 10Gaps and improvement opportunities
  11. 11Your first complete playbook

The goal is not to create a theoretical sales process. It is to create the first usable version of yours.

A milestone, not a heading

Publish Version One

Your first playbook does not need to be perfect. It needs to be explicit enough for the team to use, discuss and improve.

Once the full process is visible, you can stop making isolated changes without understanding how they affect everything else.

Instead of rewriting an email here or changing a CRM stage there, you can review the sales system as a whole — where the problem begins, what happens around it and whether the proposed change improves the broader process.

What your new playbook doesn’t say yet

Most process documents explain what should happen when everything goes according to plan.

Real sales rarely works that way.

Should you send pricing before a discovery meeting?

Should you create a proposal for every interested prospect?

Should you offer different terms to secure an important account?

The valuable question is

Depends on what?

The answer may be based on the type of customer, the information they have provided, the size of the opportunity, the likelihood of confusion or the commercial risk involved. Those conditions are business rules.

The kit helps you draw that judgement out of experienced people and turn it into guidance the rest of the team can understand and apply.

Most sales playbooks stop at the process.
This one captures the judgement behind it.

Why it’s worth the effort

One playbook. Four practical outcomes.

01

Align the team

Give existing staff one agreed picture of how sales should work, rather than relying on individual habits and assumptions.

02

Improve the process

Review the full sales journey and make deliberate improvements based on visible gaps, bottlenecks and inconsistencies.

03

Onboard new staff

Give new team members practical guidance on what to do, when to do it, what to use and how the business handles common situations.

04

Prepare for automation

Create a defined process that can become the foundation for CRM workflows, automation and future AI agents.

Automation works best when the business can clearly explain the process it wants followed.

Who this is for

This kit is designed for small and growing B2B businesses where sales knowledge is spread across a founder, sales manager or experienced team members. It is particularly useful when:

It may not be the right fit for a solo operator with a very simple sales process, or a large organisation with an established sales operations function and mature playbook.

Not another worksheet that disappears into a folder

What you will finish with

The first working version of a sales playbook that documents:

— How your business prospects
— How opportunities are qualified
— How discovery is run
— How proposals are prepared and presented
— How objections are handled
— How agreements progress to signature
— How customers are handed over
— Who owns each part
— What collateral supports the process
— What conditions change the standard approach
— What the team should improve next

One agreed playbook for the team you have now, the people you hire next and the systems you build later.

Build Your Sales Playbook

Document the process your business is already using and turn it into something the whole team can follow, improve and build on.

Get the Kit — $49

One-time purchase. Instant download. Work through it independently or with your team.

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About the author

Dave Bruhn

I’ve spent years selling, leading sales and building sales systems inside growing B2B businesses.

The same problem appears repeatedly: teams start changing outreach, CRM stages, proposals and automation before anyone has documented how the complete sales process actually works.

This kit brings together the method I use to map that process, capture the judgement behind it and turn it into a practical playbook a team can use.